Returning Customer
I am a returning customer
Register Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Delivery Information
Returns Policy
You
may return most new, unopened items within 30 days of delivery for a
full refund. We'll also pay the return shipping costs if the return is a
result of our error (you received an incorrect or defective item,
etc.).
You should expect to receive your refund within four weeks
of giving your package to the return shipper, however, in many cases
you will receive a refund more quickly. This time period includes the
transit time for us to receive your return from the shipper (5 to 10
business days), the time it takes us to process your return once we
receive it (3 to 5 business days), and the time it takes your bank to
process our refund request (5 to 10 business days).
If you need
to return an item, simply login to your account, view the order using
the "Complete Orders" link under the My Account menu and click the
Return Item(s) button. We'll notify you via e-mail of your refund once
we've received and processed the returned item.
Shipping
We
can ship to virtually any address in the world. Note that there are
restrictions on some products, and some products cannot be shipped to
international destinations.
When you place an order, we will
estimate shipping and delivery dates for you based on the availability
of your items and the shipping options you choose. Depending on the
shipping provider you choose, shipping date estimates may appear on the
shipping quotes page.
Please also note that the shipping rates
for many items we sell are weight-based. The weight of any such item can
be found on its detail page. To reflect the policies of the shipping
companies we use, all weights will be rounded up to the next full pound.
